Below is the  We Received Your Return And Are Happy To Exchange Ittemplate body. If necessary, please put the personal information, company information, such as text to replace the specific content you need. you can download the .doc template file on the end of the article by click download link. 



March 11, 2014


Contact Name
Address
Address2  
City, State/Province
Zip/Postal Code



OBJECT: WE RECEIVED YOUR RETURN AND ARE HAPPY TO EXCHANGE IT 


Dear [CONTACT NAME],

We received your return of [PRODUCT] model [NUMBER] (invoice [NUMBER]) and are happy to exchange it for model [NUMBER], which we hope is more suitable to your needs. Since model [NUMBER] is priced lower than model [NUMBER], we have credited your account [AMOUNT].

Ive enclosed a copy of our new catalog in which we feature a new line of products. Please call the number below or use the form in the catalog whenever you would like to place another order.


Sincerely,




[YOUR NAME]
[YOUR TITLE]
[YOUR PHONE NUMBER]
[YOUREMAIL@YOURCOMPANY.COM] 




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