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JOB DESCRIPTION 





GENERAL AND OPERATIONS MANAGER



Brief description 
The position of general and operation manager consists of planning, directing, or coordinating the operations of companies or public and private sector organizations.


Tasks
Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand;
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes;
Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products;
Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency;
Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary;
Locate, select, and procure merchandise for resale, representing management in purchase negotiations;
Manage staff, prepare work schedules and assign specific duties;
Oversee activities directly related to making products or providing services;
Plan and direct activities such as sales promotions and coordinate with other department heads as required;
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Qualifications and requirements 
Bachelor闁炽儲鐛?degree or an associate闁炽儲鐛?degree;
Ability to give full attention to what other people are saying, to use logic and reason to identify the strengths and weaknesses of alternative solutions, and to monitor/assess performance of other individuals.


Competencies (in order of importance)
Dependability 闁?Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail 闁?Job requires being careful about detail and thorough in completing work tasks.
Leadership 闁?Job requires a willingness to lead, take charge, and offer opinions and direction.
Self Control 闁?Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Initiative 闁?Job requires a willingness to take on responsibilities and challenges.


Lines of communication
Please Identify where the position fits within the hierarchy of your organization.閼?br/>

Working conditions
Please indicate if the position is full time or part time. Also list any unique working conditions (such as working hours) that the candidate should know about.



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