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March 11, 2014


Contact Name
Address
Address2  
City, State/Province
Zip/Postal Code



OBJECT: YOUVE ATTAINED VALUED CUSTOMER STATUS!


Dear [CONTACT NAME],

Youve reached our Valued Customer Status. Thats an honor accorded to only a select few [YOUR COMPANY NAME] customers.

It means that we recognize the very special needs related to your volume and customization requirements. You need access to design and manufacturing information, estimated delivery times, open-to-buy status, and dozens of other details that call for fast, accurate answers.

To be sure you get the data you need within minutes of your asking, were assigning you your very own Customer Service Representative. [CSR NAME] will monitor your orders, review them with internal staff and keep me up-to-date on your activity while Im out of the office. [HIS/HER] direct number is [NUMBER].

[CSR NAME] will call you next week to introduce [HIMSELF/HERSELF]. [HES/SHES] a bright young [MAN/WOMAN] who has been trained for the last three weeks on every facet of your account. Im sure [HE'LL/SHELL] do a wonderful job.

I appreciate your business, [CONTACT NAME]. We all do.


Sincerely,




[YOUR NAME]
[YOUR TITLE]
[YOUR PHONE NUMBER]
[YOUREMAIL@YOURCOMPANY.COM] 



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