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March 11, 2014


Contact Name
Address
Address2  
City, State/Province
Zip/Postal Code



OBJECT: RETURN OF LATE PAYMENT AND DENIAL OF DISCOUNT 


Dear [CONTACT NAME],

Please note that we are hereby returning your check in the amount of [AMOUNT] because it has been made out for the wrong amount for payment of invoice [NUMBER].

As we have explained in a previous letter, the [%] discount we offer can only be applied when your payment is mailed within [NUMBER] days of delivery. By waiting beyond that period, you forego the opportunity to deduct the discount from the amount of your invoice.

Because your payment of the abovementioned invoice was not made within the specified time period, you are not entitled to a discount on this order.

We appreciate your business and are most willing to accommodate you in any way possible. Our policy, however, in regard to open account terms, is strict, and in fairness to all of our customers, must be even handed.

Please remit your check for the full amount of the invoice. Your cooperation in this matter is appreciated.

Thank you for your understanding.


Sincerely,




[YOUR NAME]
[YOUR TITLE]
[YOUR PHONE NUMBER]
[YOUREMAIL@YOURCOMPANY.COM] 



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