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SUPERIOR IMPROVEMENT FORM


One of this companys key values is constant improvement. By communicating and sharing the knowledge that all of us have regarding our jobs, clients, customers and other stakeholders, we can learn from each other to create a long-term profitability and a pleasant, even exciting work environment.

This form asks how your supervisor can improve their value to this company, and likewise how you or the company can improve your value to that supervisor. A full range of subject areas are covered. After the subject area headings, you will be given an example of some of the sub-categories that can be considered in formulating your response. Do not consider these as limitations, but merely as an example.  Some areas may have little or no application to the supervisor being reviewed.

For each of the subject areas listed, please indicate how your supervisor, company, or you can improve or add value to that particular subject area. For example, you may say that John can improve his communication skills by listening better and by speaking louder, especially during group meetings. Or, you may say that John, who is an engineer, can improve his customer service skills if he establishes a better relationship with the sales team by having monthly meetings. Or you may say that John can help bring in new clients by giving speeches on how to protect computer access. In the last example, you may also add that the company can support Johns effort by allowing him to use some of the audio-visual equipment maintained by the sales department.

Be honest, positive, understanding and most of all, think about how your supervisor can improve. Try not to be vague. Cite specific suggestions and examples.  If you believe your supervisor has shortcomings, focus on their conduct, not on the person.

Should you have any questions about the use of this form, please dont hesitate to contact the human resources department. You are to turn in this form within two weeks from today.


Reviewers Name:


Reviewers Position:


Supervisors Name:


Supervisors Position:


Length of Exposure to Supervisors Work Performance:




Describe what you consider to be the 3 most important functions of your supervisors job:










  How can your supervisor improve in the following areas:
CUSTOMER SERVICE
(Focus on customer needs, problem solving, exceeding customer expectations)







QUALITY CONTROL
(Accuracy, neatness, thoroughness, precision, exceeds quality benchmarks, seeks constant improvement)







PRODUCTIVITY & PROFITABILITY
(Quantity of work, time and resource management, adaptability, flexibility, ability to meet deadlines)







INDEPENDENCE
(Ability to seek out solutions, seeks new assignments, adaptable to change, initiative)







JOB KNOWLEDGE/ SKILLS
(Technical knowledge, hands on skills, use of computer hardware and software, understanding of relationship to the overall company systems)







CREATIVITY, INNOVATION & PROBLEM SOLVING
(Creates and improves processes and systems, lateral thinking ability, win-win solutions)







INTERPERSONAL RELATIONS
(Communication skills, writing, presentation, meeting skills,  listening, availability, openness, interrelations with all stakeholders and members of your team, respect for privacy)







INTERDEPARTMENTAL RELATIONS
(Are there any other teams or departments that your supervisor can interact with better?)







SUPERVISION SKILLS
(Knowledge of subordinates jobs, delegation, planning, the management of people and systems)







LEADERSHIP ABILITY
(Trust, responsibility, vision, integrity)







MISCELLANEOUS QUESTIONS:

If you did a peer appraisal for this supervisor last year, how do you feel this supervisor improved their overall performance since that time?









How can you help your supervisor improve their performance?









What additional resources, tools or training do you believe your supervisor needs in order to improve their performance?














I certify that the information provided above is true and accurate to the best of my knowledge.



                          
  Signature              Date



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