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March 11, 2014


Contact Name
Address
Address2  
City, State/Province
Zip/Postal Code



OBJECT: UNEXPECTED DELAY IN SHIPMENT FOR ORDER # [NUMBER]


Dear [CONTACT NAME],

This is to inform you that we are unable to make delivery on the above referenced purchase order for the original delivery date.

We should have our merchandise ready to ship within [NUMBER] days of the original delivery date and we hope that you can hold off until that time.

We did want to inform you of this delay as soon as we were advised in order to give you as much time as possible to make alternate arrangements, if necessary. Rest assured that if your order remains in force we will expedite delivery to you as soon as we have received the merchandise.

Please accept our apology for this delay and thank you for your understanding.


Sincerely,




[YOUR NAME]
[YOUR TITLE]
[YOUR PHONE NUMBER]
[YOUREMAIL@YOURCOMPANY.COM] 




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