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JOB DESCRIPTION 





DIRECTOR OF IT INFRASTRUCTURE


Brief description 
The position of IT infrastructure director consists of being responsible of the technology infrastructure of the organization which provides IT services such as personal computer, network and servers, enterprise applications, email and Internet access, mobile personal devices connectivity, telephony, data integrity and information security including backups, help-desk to support the business in meeting its objectives.

Tasks
Managing the IT infrastructure resources, including drafting and executing its budget, developing its organizational structure; 
Optimize costs of organization-wide infrastructure and application services through an appropriate mix of internal and external resources;
Leads the design, specification, configuration, installation, and maintenance of local  area network hardware, software, and telecommunications services and Internet service providers;
Facilitate communication between management, staff and customers to ensure an effective approach to implementation of IT solutions;
Research and make recommendations on hardware and software purchases and negotiate with vendors to ensure閼辩禋ost-effective purchasing decisions;
Implement an enterprise-wide information security plan that protects the confidentiality, integrity, and availability of the company闁炽儲鐛?data and servers; 
Implement processes to identify and mitigate information risks within the organization;
Monitor system health/availability;
Managing a customer service help-desk.
Ensure technology platform availability compliance to Service Level Agreements
Develop, implement and direct the organization闁炽儲鐛?information technology security program, consistent with policies that support business objectives and requirements;
Effectively communicate IT vision and plans in understandable terms throughout the organization;
Ensure and monitor security compliance as it relates to any changes in legislation;
Establish, maintain and regularly test a disaster recovery plan ;
Promote the use of innovative technologies that will provide benefits to the organization.  Lead the introduction of new technologies in mobile devices, web 2.0 and social media. 

Qualifications and requirements 
A bachelor闁炽儲鐛?degree or equivalent;
Ability to give full attention to what other people are saying, and to use logic and reason to identify the strengths and weaknesses of alternative solutions; 
Ability to identify complex problems and reviewing related information to develop and evaluate options and implement solutions;
Ability to monitor or assess performance of yourself, other individuals, or organization to make improvements or take corrective action. 


Competencies (in order of importance)
Dependability 闁?Job requires being reliable, responsible, and dependable, and fulfilling obligations. 
Integrity 闁?Job requires being honest and ethical. 
Adaptability/Flexibility 闁?Job requires being open to change (positive or negative) and to considerable variety in the workplace. 
Attention to Detail 闁?Job requires being careful about detail and thorough in completing work tasks. 
Cooperation 闁?Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Lines of communication
Please Identify where the position fits within the hierarchy of your organization.閼?br/>

Working conditions
Please indicate if the position is full time or part time. Also list any unique working conditions (such as working hours) that the candidate should know about.



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