Below is the  Apology For Delayed Responsetemplate body. If necessary, please put the personal information, company information, such as text to replace the specific content you need. you can download the .doc template file on the end of the article by click download link. 



March 11, 2014


Contact Name
Address
Address2  
City, State/Province
Zip/Postal Code



OBJECT: APOLOGY FOP DELAYED RESPONSE


Dear [CONTACT NAME],

I must unfortunately inform you that we are unable to make delivery of [PRODUCTS AND QUANTITY] on [DATE], in reference to your purchase order [NUMBER].

Based on the information we have at the moment, we should have the merchandise ready to ship within [NUMBER] days of the original delivery date. Delivery can be made on [DATE]. I only hope that you can hold off until that time.

I wanted to inform you of this delay as soon as I was advised to give you as much time as possible to make alternate arrangements, if necessary. I can assure you, however, that if your order remains in force we will expedite delivery to you as soon as we have received the merchandise.

Please accept our apology for this delay and thank you for your understanding. Should you have any questions, please do not hesitate to contact me.


Sincerely,



[YOUR NAME]
[YOUR TITLE]
[YOUR PHONE NUMBER]
[YOUREMAIL@YOURCOMPANY.COM] 


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