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Apology And Replacement Of Damaged Goods Templates Free Download

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Below is the Apology And Replacement Of Damaged Goodstemplate body. If necessary, please put the personal information, company information, such as text to replace the specific content you need. you can download the .doc template file on the end of the article by click download link.



March 11, 2014


Contact Name
Address
Address2  
City, State/Province
Zip/Postal Code



OBJECT: APOLOGY AND REPLACEMENT OF DAMAGED GOODS


Dear [CONTACT NAME],

I do hereby confirm the reception of your complaint regarding damaged [PRODUCTS] we recently shipped to your company. Please accept my apologies for this incident.

I was displeased to learn that the [PRODUCTS] arrived damaged at your facility in [CITY, STATE] on [DATE]. Per your request, a new shipment for [PRODUCT AND QUANTITY] left our warehouse this morning and is scheduled for delivery on [DATE], at around [TIME]. Please turn over the damaged goods to the driver at next delivery.

I am sorry that this occurred and appreciate your continued patronage. As a thanks for being one of our best clients, I want to offer you a special discount of [%] on [PRODUCT AND QUANTITY] if you place an order before [DATE].

Should you have any questions, please do not hesitate to contact me.


Sincerely,




[YOUR NAME]
[YOUR TITLE]
[YOUR PHONE NUMBER]
[YOUREMAIL@YOURCOMPANY.COM]




click to download Apology And Replacement Of Damaged Goods template

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